A great lifestyle in a treasured environment, this is life at PSC! The opportunity Port Stephens Libraries is seeking a dynamic and enthusiastic administrative professional to provide seamless support to the Library Services Manager and broader Library team. As Business Support Officer you will coordinate the Administration Office of Port Stephens Libraries, enabling a wide range of projects and services to be delivered to the community. You will be the point of contact for Tilligerry Community Library and liaise with the volunteer in charge, to provide a high level of support and assistance. Port Stephens Council Libraries are a cohesive group who are enthusiastic, passionate and dedicated to providing exceptional service to the Port Stephens Community. This is a permanent opportunity – working full-time 35 hours / week access to a flexible working arrangement Base Salary Range: $69,693 to $81,809 pa based on 35 hours / week 12% superannuation $2,312 retention allowance You will be working from PSC Library, Raymond Terrace Some of the key responsibilities within this role are listed below however you can view the full list here – view the position description. Prepare and manage correspondence, undertake electronic file management, and resolve enquiries Process financial transactions including monthly credit cards and reconciliations, create online requisitions, and assist in preparing, reconciling and lodging monthly statistical and financial reports/returns to state agencies Produce promotional material for library programs, activities and events, and promote via eNewsletter, social media, library website and other communication channels Create, promote, and manage online library programs and events via Eventbrite We’re all about putting the right people, in the right role! Here’s what we’re looking for: Demonstrated commitment to a customer service culture and delivery of quality service An ability to manage multiple tasks, and operate autonomously in a high volume work environment Certificate IV in Business Administration and/or equivalent experience Ability to operate Microsoft Office Suite and online booking platforms as required This is life at PSC! Work/Life balance with generous leave entitlements, flexible work options and leave in lieu Long service leave when you’ve been with us for just over 5 years Paid Parental Leave so you can spend more time with your new little human Confidential support (including mental health) through our employee assistance program Award winning health and wellbeing program PSCare, Workers Health Initiative with access to a broad range of gyms in the area, and discounted health insurance Free parking on site and a convenient local shopping centre Coffee and food to keep you sustained at our on-site café And lots more… Enough about us, we want to hear about you! So tell us about… Why you want this role and how it aligns with your career goals? Provide an example that demonstrates your experience in communicating, negotiating, and/or problem solving skills to enable effective liaison with people at all levels Provide an example that demonstrated your well-developed planning, organising and time management skills Ready to Apply? Here’s what you need to know Applications Close: Midnight, Sunday, 20 July 2025 Contact : Kris Abbott, Library Services Manager, on 4988 0221 For information on our recruitment process, and what we look for in an application, please visit our Careers page on our website for ‘How to Apply’ To complete your online application, you will be asked to upload a copy of your resume and provide responses to questions which are based on the criteria listed in the Position Description and our organisation Values We’re a 2024 Circle Back Initiative Employer – we commit to respond to every applicant We’ve partnered with the Veterans Employment Program to support veterans finding suitable, sustainable and meaningful employment Port Stephens Council adheres to the principles of a child safe organisation and supports children and young people having safe and welcoming experience in our community, accessing our facilities and in our care We acknowledge the Worimi as the original Custodians and inhabitants of Port Stephens. May we walk the road to tomorrow with mutual respect and admiration as we care for the beautiful land and waterways together
